Professional Security, Safety & Risk Management Solutions
Integrated Security & Safety Services for Commercial & Public Sector Sites
We deliver comprehensive security and safety services designed to protect people, property, and operations across commercial, industrial, residential, and public-sector environments. Our approach is risk-led, compliance-focused, and operationally resilient—bringing together physical security, life safety, and incident response under a single, accountable framework.
We understand that effective security and safety require more than a visible presence. By combining trained personnel, clear procedures, and proactive risk management, we help organisations prevent incidents, respond decisively when issues arise, and maintain confidence among stakeholders, occupants, and visitors.
Our security and safety services cover all core and specialist requirements, including:
- Static security guarding and security officer services
- Mobile patrols and routine site inspections
- Gatehouse security and access control management
- Concierge and front-of-house security
- Keyholding and alarm response
- Reactive call-out and emergency incident management
- Control room and on-premises CCTV operators
- Fire alarm monitoring support and emergency response coordination
- Waking Watch fire marshals delivered in line with NFCC guidance
- Event security and stewarding aligned with Martyn’s Law
- Close protection and executive security services
- K9 dog handler services for enhanced deterrence and site control
We place strong emphasis on compliance, professionalism, and accountability. All services are delivered in line with relevant legislation, industry standards, and agreed assignment instructions. Clear reporting, incident logs, and audit trails provide transparency and support governance, insurance, and regulatory requirements.
Our officers and safety personnel are trained to operate calmly and proportionately, balancing security vigilance with customer service and situational awareness. This ensures safety measures enhance—not disrupt—daily operations, public interaction, or brand reputation.
We also take a proactive, intelligence-led approach to security planning. By analysing incident trends, site vulnerabilities, and operational patterns, we help refine deployment models, improve effectiveness, and reduce unnecessary cost. Where appropriate, multiple services are integrated to deliver layered protection—combining guarding, patrols, monitoring, and response into a cohesive solution.
Fire safety and life protection sit at the core of our safety offering. Our Waking Watch, event safety, and emergency response services are designed to support duty holders in meeting their responsibilities, managing interim risks, and protecting life while longer-term measures are implemented.
Our delivery model is scalable and adaptable, supporting single locations through to complex, multi-site estates. We operate with defined service levels, continuity planning, and dedicated supervision to ensure consistent performance during peak periods, out-of-hours operations, or elevated threat levels.
Communication and control underpin everything we do. Clients benefit from clear points of contact, structured escalation routes, and regular performance reporting—providing visibility and assurance across all security and safety activity.
Above all, we act as a trusted security and safety partner—calm under pressure, commercially focused, and solutions-driven. Our focus is to protect people, safeguard assets, and support safe, secure environments that allow organisations to operate confidently, compliantly, and without unnecessary disruption.
Security for Commercial, Public, and Operational Environments
Security Guards & Security Officers
Professional on-site officers delivering visible protection, customer service, and risk mitigation. Trained to manage access, deter threats, respond to incidents, and maintain a safe, controlled environment across all premises.
Mobile Patrol Officer
Rapid-response mobile patrol teams providing flexible security coverage across multiple locations. Officers conduct scheduled and unscheduled patrols, lockups, and checks to deter threats and ensure site safety around the clock.
Keyholding & Alarm Response
Dedicated keyholding units delivering swift alarm response, incident verification, and site re-securing. Teams handle activations, emergencies, and out-of-hours access to minimise disruption and maintain safety and compliance.
K9 Dog Handlers
Accredited dog handlers providing enhanced detection, deterrence, and patrol capability. K9 teams strengthen perimeter control, identify risks quickly, and support high-threat or high-value environments with specialist skills.
Gatehouse & Access Control
Specialist operatives managing entry points, vehicle checks, and contractor verification. They maintain secure perimeters, enforce site protocols, and ensure controlled, compliant access throughout operational hours.
Fire & Evacuation Marshal
Qualified marshals overseeing fire safety procedures, evacuations, and emergency readiness. They conduct checks, support drills, manage real incidents, and ensure compliance with site-specific fire safety requirements.
Event Security & Steward
Trained event personnel ensuring crowd safety, access control, and smooth operations. They manage attendee flow, prevent disorder, and support venue teams to maintain a safe, compliant, and well-managed event environment.
Control Room
Specialist operators monitoring CCTV, alarms, and security systems to provide real-time oversight and rapid escalation. They deliver proactive threat detection, incident coordination, and 24/7 situational awareness.
Concierge & Front-of-House Security
Customer-focused security personnel combining professional protection with exceptional front-of-house service. They manage visitor access, deliver corporate hospitality standards, and maintain a secure, welcoming environment.
Close Protection Teams
Highly trained CPOs delivering discreet personal protection for executives, VIPs, and high-risk individuals. They manage route planning, threat assessment, secure travel, and close support to ensure safety at all times.
Why Organisations Choose OMS Security Over Traditional Guarding Providers
OMS Group provides a highly reliable keyholding and alarm response service for our dealership. Their swift attendance to out-of-hours activations and clear incident reports have significantly strengthened our security posture.
Daniel Harris, Head of Business, Northgate BMW, Newcastle upon Tyne
As a college across multiple sites, the cover and support we receive is exemplary. Staff are professional and approachable, with full reporting and oversight from OMS management. Any issues are dealt with swiftly and effectively, maintaining cover, compliance, and confidence.
David Sherwood, Head of Facilities, East Sussex College Group
Throughout our engagement, OMS Group has consistently delivered a responsive, audit-ready alarm attendance service. Their clear reporting and structured escalation have enhanced our organisational risk management.
Donna Fielding, Head of Facilities, Ormonde NHS Hospital
OMS Group’s keyholding and alarm response solution has been a high-value asset for our trust. Their disciplined protocols, swift deployment, and consistent communication demonstrate best-in-class service delivery.
Dr. Laila Bennett, Clinical Director, St. Anne’s NHS Outpatients Centre
OMS Group has become an integral extension of our out-of-hours operational strategy. Their keyholding capabilities provide the confidence and governance we require for safeguarding controlled areas and critical equipment.
Dr. Michael Havers, Lead GP, Parkside NHS Surgery
OMS Group’s keyholding service has been a strategic enabler for our site, offering dependable access control, incident escalation, and structured governance. Their professionalism aligns seamlessly with NHS operational standards.
Dr. Priya Nand, Senior Partner, The Old Rectory Doctors Surgery
Cleaning outputs from OMS Group have been consistently high-quality. Their operatives show strong attention to detail and reliability, delivering a well-managed service that supports our operational environment.
Eastbridge Logistics Park – Mark Connolly, Site Operations Supervisor
OMS Group has driven a step-change in our site standards. Their cleaning team operates with exceptional consistency, delivering a visibly improved environment. Strong governance, clear communication, and proactive oversight underpin a truly reliable service model.
Harbourpoint Offices Ltd – Sarah Whitfield, Facilities Manager
OMS Group has demonstrated a disciplined command-and-control approach to keyholding across our multi-building site. Their team consistently delivers efficient, compliant, and assured alarm attendance.
Helen Marsh, Business Support Manager, Riverside NHS Dental Practice
The team at OMS Group exemplifies operational readiness. Their alarm response capability has provided Assurance-Level resilience across our premises, ensuring clinical continuity even during unplanned security incidents.
James Calder, Operations Lead, Kingsway NHS Medical Centre
One Trusted Partner for Security, Recruitment, and Facilities Support
Cleaning & Hygiene
Comprehensive commercial and industrial cleaning services delivering safe, hygienic, and professional environments. From daily office cleaning to deep cleans, OMS ensures spotless results with sustainability at the core.
Maintenance & Asset Care
Reliable planned and reactive maintenance across electrical, plumbing, HVAC, and building fabric. OMS keeps facilities compliant, efficient, and operational through expert engineering and 24/7 technical support.
Reception & Helpdesk
Professional front-of-house and reception services delivering exceptional first impressions. OMS provides trained receptionists, concierge staff, and helpdesk personnel who manage visitors, calls, and enquiries with efficiency, discretion, and a focus on customer experience.
Recruitment & Workforce
Specialist FM recruitment providing vetted, trained, and reliable personnel across security, cleaning, maintenance, and support roles. OMS delivers workforce stability, compliance, and operational excellence.
Security & Safety
Professional, accredited security solutions including manned guarding, mobile patrols, keyholding, and CCTV monitoring. OMS protects people, property, and reputation with 24/7 coverage and compliance-driven service delivery.
