Who We Are

OMS Group is a multidisciplinary facilities management provider delivering integrated service solutions across security, cleaning, maintenance, waste management, recruitment, and front-of-house operations. We support organisations with resilient, compliant, and high-quality service delivery built around safety, operational efficiency, and customer experience.

Blue and white logo with large "sia" above "APPROVED CONTRACTOR" in bold, representing accreditation for contracted services.

OMS holds the SIA approved contractor status for the provision of security guarding and keyholding services.

Verify link: https://www.services.sia.homeoffice.gov.uk/Pages/acs-roac.aspx?contractor=PHONSESC01

What We Do

We provide end-to-end facilities management services designed to strengthen operational continuity, elevate service standards, and support safe, well-run environments. Our teams deliver security guarding, cleaning solutions, technical maintenance, waste operations, reception and concierge support, and sector-aligned resource management. Through a flexible service model, we help clients streamline operations, reduce risk, and improve overall performance.

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Cleaning & Hygiene

Comprehensive commercial and industrial cleaning services delivering safe, hygienic, and professional environments. From daily office cleaning to deep cleans, OMS ensures spotless results with sustainability at the core.

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Maintenance & Asset Care

Reliable planned and reactive maintenance across electrical, plumbing, HVAC, and building fabric. OMS keeps facilities compliant, efficient, and operational through expert engineering and 24/7 technical support.

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Reception & Helpdesk

Professional front-of-house and reception services delivering exceptional first impressions. OMS provides trained receptionists, concierge staff, and helpdesk personnel who manage visitors, calls, and enquiries with efficiency, discretion, and a focus on customer experience.

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Recruitment & Workforce

Specialist FM recruitment providing vetted, trained, and reliable personnel across security, cleaning, maintenance, and support roles. OMS delivers workforce stability, compliance, and operational excellence.

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Security & Safety

Professional, accredited security solutions including manned guarding, mobile patrols, keyholding, and CCTV monitoring. OMS protects people, property, and reputation with 24/7 coverage and compliance-driven service delivery.

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Waste & Environmental

Sustainable waste and recycling services tailored to each site. OMS provides compliant collection, segregation, and disposal with zero-to-landfill ambitions and full environmental reporting.

Where We Work

OMS Group operates nationwide, supporting clients across commercial offices, retail, healthcare, education, industrial sites, residential estates, logistics hubs, public sector buildings, and specialist environments. Our teams adapt to each location’s operational rhythm, risk profile, and compliance requirements, ensuring consistent service delivery across single sites, regional portfolios, and multi-site national contracts.

he OMS Group team integrates seamlessly with our existing security and CCTV infrastructure. Their alarm response capabilities ensure any overnight or weekend activations are dealt with efficiently, minimising disruption to our sales operation.

Louise Bennett, Operations Manager, Cityline BMW, Leeds

OMS Group has delivered a consistently high-integrity keyholding and alarm response solution for our facility. Their rapid mobilisation, disciplined reporting, and stakeholder-focused approach have materially strengthened our out-of-hours risk posture.”

Sarah Whitcombe, Practice Manager, St. Martin’s NHS Dental Clinic

Since onboarding OMS Group, our alarm response has become far more structured and predictable. Their officers understand the sensitivity of high-value stock and manage each callout with professionalism and discretion.

Rebecca Moore, Dealer Principal, Silverstone Mercedes-Benz, Northampton

The security uplift delivered through OMS Group’s alarm response provision has significantly reduced risk exposure across our primary care environment. Their field operatives are punctual, courteous, and fully aligned with healthcare sensitivities.”

Karen Leigh, Practice Administrator, Bridgegate Family Health Centre (NHS)

The OMS team has shown unwavering reliability in attending alarm activations, even during high-pressure periods. Their professionalism and alignment with NHS safeguarding expectations are commendable.

Mark Reynolds, Site Manager, Elmwood NHS Dental Suite

The team at OMS Group exemplifies operational readiness. Their alarm response capability has provided Assurance-Level resilience across our premises, ensuring clinical continuity even during unplanned security incidents.

James Calder, Operations Lead, Kingsway NHS Medical Centre

OMS Group has demonstrated a disciplined command-and-control approach to keyholding across our multi-building site. Their team consistently delivers efficient, compliant, and assured alarm attendance.

Helen Marsh, Business Support Manager, Riverside NHS Dental Practice

OMS Group delivers a consistently high standard of service. Their keyholding and alarm response cover gives us peace of mind that the site is protected, keys are controlled, and any alarms are managed by trained professionals.

Mark O’Connor, Dealer Principal, Seaview Mercedes-Benz, Portsmouth

As a college across multiple sites, the cover and support we receive is exemplary. Staff are professional and approachable, with full reporting and oversight from OMS management. Any issues are dealt with swiftly and effectively, maintaining cover, compliance, and confidence.

David Sherwood, Head of Facilities, East Sussex College Group

Our hospital has benefitted from OMS Group’s proactive response model, with concise incident reporting and exemplary communication protocols. Their support has enhanced our estate-wide security framework.

Richard O’Donnell, Estates Manager, Westfield General Hospital (NHS)

About us
About us
Facilities Management
OMS Facilities Management
About us Facilities Management
Facilities Management Solutions
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How We Work

We combine people, process, and technology to create a reliable service ecosystem that enhances site performance. Through real-time reporting, transparent communication, and robust supervision, we maintain clear oversight across every contract. Our operational model is built on proactive management, responsive support teams, and ongoing improvement to ensure clients receive measurable, consistent value.

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Our Values

We operate with integrity, reliability, and service excellence. Our commitment to quality, safety, and environmental responsibility shapes every decision we make, ensuring clients benefit from a partner they can trust to act with professionalism and deliver results.

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Our People

Our success is driven by skilled frontline teams, specialist operatives, and experienced managers who deliver professional, safe, and customer-focused services. We invest heavily in training, compliance, and workforce development to ensure our people operate with confidence, clarity, and accountability across all environments.

Leadership & Governance

OMS Group’s senior leadership team provides strategic oversight, operational governance, and continuous improvement across all service lines. Through structured auditing, performance reviews, and data-led reporting, we maintain strong compliance and uphold consistent service standards across our delivery model.

Sustainability & Responsibility

We support clients in reducing environmental impact through sustainable cleaning practices, waste reduction strategies, energy-efficient maintenance, and responsible resource management. Our ESG-aligned approach strengthens environmental compliance and contributes to long-term operational resilience.

Why Clients Choose OMS

Clients trust OMS Group for our service reliability, responsive teams, transparent communication, and tailored delivery approach. We create operational stability, improve service quality, and support long-term value across complex, multi-service environments.