Facilities Management Company Durham

OMS Cleaning Services delivers professional cleaning solutions for organisations with ongoing cleaning requirements across Durham and surrounding areas. Our approach is designed to maintain hygiene standards, protect reputation, and support safe working environments through compliant, performance-led cleaning services.

At OMS, we understand that inconsistent cleaning creates operational and compliance risk. Our service model combines planned cleaning schedules, responsive support, and management oversight, enabling clients to focus on core business activity.

We provide daily contract cleaning, deep cleaning, specialist cleaning, and ad-hoc support. Each programme is configured to optimise coverage and efficiency, ensuring measurable service performance.

Compliance and quality assurance are central to our cleaning framework. All operatives are trained, vetted, and inducted to site procedures, providing clients with confidence in service delivery. Through structured reporting, we ensure quality remains consistent.

For organisations operating across multiple locations, OMS Cleaning Services offers a single-provider cleaning solution delivering consistent standards, predictable costs, and simplified contract management. This approach enables clients to maintain operational consistency while retaining local responsiveness.

Operational reliability underpins our service delivery. OMS Cleaning Services prioritises continuity and resilience, ensuring business continuity is protected. Clients benefit from measurable cleaning outcomes.

OMS Cleaning Services supports sectors including regulated and operationally demanding premises. Each solution is designed to evolve with operational needs, delivering consistent service quality across Durham and beyond.

OMS Maintenance delivers end-to-end maintenance services for business-critical properties and multi-site portfolios across regional and national estates. Our approach is designed to protect asset value, ensure compliance, and maintain operational continuity through reliable, compliant maintenance solutions.

At OMS, we understand that effective maintenance underpins building performance and safety. Our service model combines skilled engineers with coordinated contractor management, enabling clients to retain control while we manage day-to-day maintenance activity.

OMS Maintenance services include planned preventative maintenance, reactive repairs, emergency call-outs, and minor works. Each programme is designed around usage patterns and compliance obligations, ensuring measurable maintenance performance.

Compliance is central to our maintenance framework. OMS Maintenance operates in line with statutory and regulatory requirements, providing clients with audit-ready documentation, service records, and certification. Through clear operating procedures, we ensure maintenance standards remain consistent.

For organisations managing multiple properties, OMS Maintenance offers a single-provider maintenance solution delivering clear visibility across sites. This approach enables clients to improve governance while maintaining site-specific flexibility.

Operational reliability underpins our service delivery. We maintain robust call-out and escalation processes, ensuring emergency situations are managed effectively. Clients benefit from measurable service outcomes.

OMS Maintenance supports sectors including regulated and high-usage environments. Each solution is designed to evolve with operational needs, delivering operational confidence across Durham and beyond.

OMS Reception and Front of House offers client-facing reception and front-of-house services for corporate, commercial, and public-facing environments across the UK. Our approach is designed to protect brand reputation while improving visitor experience through trained personnel and structured service management.

At OMS, we recognise that reception and front-of-house functions are central to brand perception. Our service model combines frontline service delivery supported by governance, enabling clients to maintain presentation standards.

Our front-of-house solutions cover reception staffing, visitor management, access control support, switchboard services, and concierge-style duties. Each deployment is designed following site assessments, ensuring secure and well-managed entry points.

Compliance and professionalism are embedded within our front-of-house framework. We maintain strict standards of conduct and presentation, providing clients with audit-ready documentation where required. Through clear operating procedures, we ensure service standards are maintained.

For organisations operating across multiple locations, OMS Reception and Front of House offers a single-provider front-of-house solution delivering clear visibility and control. This approach allows clients to maintain consistency while retaining local responsiveness.

Operational reliability underpins our service delivery. OMS Reception and Front of House prioritises continuity and cover, ensuring business continuity is protected. Clients benefit from transparent communication.

OMS Reception and Front of House supports sectors including high-footfall and customer-facing environments. Each solution is aligned to sector-specific expectations, delivering positive first impressions across Durham and beyond.

OMS Security delivers risk-led security services for business-critical sites and multi-site operations across regional and national portfolios. Our approach is designed to support continuity and risk reduction through structured governance and consistent service delivery.

At OMS, we recognise that security underpins operational resilience. Our service model combines risk assessment-led deployment, enabling clients to achieve compliance while we manage day-to-day security operations.

Our security solutions cover tailored security solutions aligned to site risk profiles. Each deployment is configured to match threat levels and footfall, ensuring consistent standards across all locations.

Compliance is central to our security framework. All personnel are licensed, trained, and vetted, providing clients with assurance of lawful and professional security operations. Through ongoing training, performance monitoring, and supervisory oversight, we ensure high standards are maintained.

For organisations managing multiple sites, OMS Security offers a centralised and scalable service model delivering consistent service delivery. This approach allows clients to improve governance while retaining local responsiveness.

Operational reliability underpins our service delivery. Our management structure supports uninterrupted service, ensuring security presence is maintained at all times. Clients benefit from clear escalation routes, responsive management support, and regular service reviews.

OMS Security supports sectors including high-risk and high-footfall sites. Each solution is aligned to sector-specific risks, delivering peace of mind across Durham and beyond.

OMS Waste Management provides end-to-end waste management solutions for commercial, industrial, and public sector organisations across Durham and surrounding areas. Our approach is designed to reduce operational risk and environmental impact.

At OMS, we understand that waste control underpins professional site management. Our service model combines operational delivery backed by accountability, allowing clients to retain oversight.

OMS Waste Management services include general waste, recycling, food waste, hazardous waste, and specialist waste streams. Each programme is configured following site assessments and waste audits, ensuring consistent service outcomes.

Compliance remains central to our waste management framework. OMS Waste Management operates in full accordance with UK waste legislation, providing clients with licensed carriers, approved disposal facilities, and documented waste transfer notes. This ensures confidence during inspections and audits.

For organisations managing multiple sites, OMS Waste Management delivers a single-provider waste management solution that provides clear visibility across locations. This consolidated approach enables clients to achieve economies of scale while maintaining flexibility at site level.

Sustainability is embedded within our service delivery. OMS Waste Management actively supports waste reduction and recycling initiatives. Through waste segregation, recycling optimisation, and continuous improvement planning, we support organisations in reducing carbon impact.

OMS Waste Management supports sectors including commercial offices, retail, education, healthcare, industrial, logistics, and public sector environments. Each solution is tailored, compliant, and scalable, delivering reliable waste management outcomes across Durham and beyond.